Grab Smart Vending

About us

Vending that manages itself.

We started with a simple idea: property managers shouldn’t have to manage vending machines. Modern buildings deserve better than empty rows and jammed coin slots — so we built a system that looks after itself.

A double smart vending unit stocked with drinks and snacks against a dark stone wall in an office lobby.

Our story

From frustration to innovation.

2018

Founded by two facility managers tired of vendor callbacks, endless stock-outs, and broken machines. They asked: why can’t a vending machine report its own problems?

2019

Built the first generation: IoT sensors, cloud monitoring, and automated restock routing. Tested in ten buildings. The feedback was unanimous — it actually works.

2021

Launched cashless payments, AI-powered product mix optimization, and predictive maintenance. Expanded to 500+ machines across offices, hospitals, hotels, and apartments.

2024

Now operating 3,000+ AI-powered machines, processing $50M+ annually in cashless transactions — and still obsessed with taking the friction out of vending.

Grab Smart Vending smart vending machine installed and ready for service

Our mission and values

Why we do what we do.

01

Smarter vending

Vending machines should be invisible infrastructure — always in stock, always working, never demanding attention. We’re replacing the 1980s experience with modern reliability.

02

Better moments

An employee grabbing a coffee at 11 p.m., a guest finding a cold drink at check-in, a shift worker getting a snack at 2 a.m. Those moments matter, and we’re here for the people in them.

03

Zero friction

From the first call to ongoing operation, installation should be easy and service should be invisible. We handle the work so your team doesn’t have to.

04

Transparency first

You’ll always know what’s in your machine, how it’s performing, and what’s coming next. Real-time data, no games, no surprise fees.

Close-up of the contactless tap-to-pay reader on a Grab Smart Vending cooler in a loft office break room

Core commitments

24/7 monitoring

Every machine is watched around the clock for issues.

48-hour response

If something breaks, we’re on it within two business days.

No cost to you

Equipment, installation, and service are all included.

Weekly restocks

Machines are kept full and fresh on a regular schedule.

Our team

Built by people who get it.

Everyone here has managed vending machines, worked facility operations, or run a building. We’re not theorists — we’re fixing real problems we’ve lived through.

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Co-founder & CEO
Former facility director, 15 years

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Co-founder & CTO
IoT systems engineer, healthcare

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VP Operations
Former hospitality operations manager

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VP Sales
B2B commercial real estate, 10 years

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Head of Support
Customer operations, 12 years

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Data Science Lead
Machine learning and predictive analytics

Ready to upgrade your vending?

See how AI-powered machines can serve your building better. We’ll evaluate your space, show you how it works, and answer every question — at no cost.